Your business challenge is a mountain.
Is your technology stack lifting you to the top?
Our Solutions Elevate Your Business
We help you evaluate, procure, and implement next-generation technology.
Customer Experience (CX)
Leverage AI and automation to reduce costs and improve service.
Unified Communications
Speak in one brand voice across multiple channels via the cloud.
Networks
Enable work from anywhere with better performance and cost-effectiveness.
Security
Ensure data protection and business continuity amid growing threats.
Data Centers
Achieve low latency and greater reliability through colocation.
“Our promise is to help you fully utilize existing investments with an eye toward gaining efficiency, reducing costs, and increasing revenue through new technologies.”
— Eric Ludwig, Co-Founder
Our Customers Rely on Us
Organizations value our deep, tailored, and holistic engagements.
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Perspective to Raise Your Sights
Get above the noise with trustworthy analysis and advice.
Highlighting Innovative Female Leaders: Lisa Synek
Lisa Synek has built a career at the intersection of data, technology, and human behavior,…
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Technologies That Help You RISE
We curate leading-edge solutions to help our clients succeed.
A Team You Can Depend Upon
Your work is already hard. Count on us to make things easier.
As the world becomes more complex and change moves fast, we’ll lift your spirits with optimism about the future, attention to detail, and wisdom born of experience. Learn more about us.
Outcomes You Need to Achieve
10x
Efficiency Gained
Major Regional Utility
Industry: Energy
Offices: 33+ and more than 300 industrial facilities
Coworkers: 10,000+
Use-Case: Replace aging contact center equipment, modernize customer service engagement and workforce management. Reduce costs while mitigating risks of failure.
Recommendation: CCaaS
Outcome: Saved millions of dollars on capital and operational costs, increased options for client engagement, improved staffing forecasts while offering self-service and integrated legacy systems. Decreased the time to resolution and more efficient services to businesses and consumers. 10X efficiency gained in automation and integration.
$5 Million
Saved
Leading eCommerce Company
Industry: Online Gift and Floral
Revenue: 1.5 billion
Offices: eCommerce in 195 countries
Coworkers: 5,000
Use-Case: Improve customer experience. Integrate contact center with 20+ legacy applications.
Recommendation: Contact Center-as-a-Service
Outcome: $5 million in savings, increased reliability and stability. Integrated 20 different platforms, providing streamlined operations support, and enabled true omnichannel capabilities.
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